Payment Policy
This policy explains payment methods, billing information, authorization, order acceptance, security review, and refunds for purchases from Marine Motor Supply, operated by MARINE 360, LLC.
Accepted payment methods
The payment options currently enabled at checkout are: PayPal. Available methods can vary by device, order, customer location, payment provider, and checkout eligibility. The checkout page shows the options available for a specific order before it is submitted.
Currency and displayed prices
- Store prices and checkout totals are displayed in United States dollars (USD).
- The final checkout total can include product prices, shipping charges, discounts, and applicable taxes shown before the order is submitted.
- Customers should review the complete checkout total before authorizing payment.
Payment authorization
- Submitting an order authorizes the selected payment provider to process the amount shown at checkout.
- A payment provider or bank may place an authorization hold while the order and transaction are reviewed.
- A pending authorization is not a separate Marine Motor Supply charge. Release timing is controlled by the payment provider or financial institution.
Billing information
- Customers must provide accurate billing, shipping, phone, email, and payment information at checkout.
- The billing address should match the information held by the payment provider when required.
- Incorrect or incomplete information may delay review or cause a payment or order to be declined.
Security and fraud review
- Payments are processed through the payment services enabled in WooCommerce checkout.
- Marine Motor Supply may review payment, address, contact, device, and order information to help prevent fraud and unauthorized transactions.
- Additional verification may be requested before an order is accepted or fulfilled.
Order acceptance
Payment authorization or an automated confirmation does not by itself guarantee fulfillment. An order is accepted after payment, availability, fraud review, shipping eligibility, and any required supplier or product checks are completed. If an order cannot be accepted, Marine Motor Supply may contact the customer and cancel or refund the affected transaction.
Declined, failed, or pending payments
- A bank or payment provider can decline, delay, or hold a transaction for reasons Marine Motor Supply may not be able to view.
- Customers should verify their billing details or contact the payment provider when a transaction is declined.
- Do not submit repeated checkout attempts when a payment remains pending; contact support first if the order status is unclear.
Refunds
- Approved defective-product refunds are returned to the original payment method after the authorized return is received and inspected.
- Marine Motor Supply processes an approved defective-product refund within 10 business days after inspection. Your payment provider or bank may take additional time to post the credit.
- Return eligibility is limited to defective products reported within 30 calendar days of carrier-recorded delivery. The Returns & Refunds policy contains the full authorization process.
Payment support
For payment or order-status questions, call +1 (407) 995-9000 or email infos@marinemotorsupply.shop. Never send a full card number, security code, or account password by email or through the contact form.